FAQ


Are your limewash brick painters bonded and insured?

Yes.

Does RHF provide a written warranty or guarantee on your work?

Refined Home Finishes will provide you with a Three Year Written Warranty signed by owner, Luis Otero, once your project is finished.

Do you provide free estimates?

Owner Luis Otero will be pleased to provide you with a free consultation and detailed written proposal. Simply call (423) 438-1950 or email refinedhomefinishe[email protected] to schedule a free consultation at your convenience.

Will RHF require a deposit before my project begins?

Refined Home Finishes is completely confident in our people, service, and quality. In order to secure materials and start date we require a 30% deposit on your project.

Will your company use products that are "green" or environment friendly on my home?

Absolutely, we use BioCalceĀ© Classico for our limewash mined directly from the Dolomites in Northern Italy, which means it comes from natureā€” not acrylic or petroleum based.